1. Money-Back Guarantee

The institute provides a "100% money-back guarantee" within 3 days from purchase for recorded classes. However, refunds do not apply to live online or offline classes, and seat booking amounts of ₹1,000 or less are non-refundable if the candidate fails to attend after class assignment and material distribution.

2. Eligibility for Refund

Customers may qualify for refunds under these circumstances:

• Technical Issues — Accessibility problems preventing class participation
• Dissatisfaction — Content failing to meet expectations
• Incomplete Course — Completion of less than 20% of course material
• Within Refund Period — Requests submitted within 3 days of purchase

3. How to Request a Refund

1. Contact Support via email (info@thti.in) or in-app chat
2. Provide refund reason and supporting details
3. Submit to verification demonstrating class attempts or technical issues

4. Refund Process

Processing occurs within 7 business days following approval, with funds returned to the original payment method used.

5. Exceptions

Non-refundable situations include course completion exceeding 20% and refund requests stemming from abuse or fraudulent activity.

6. Contact Information

Support assistance available at info@thti.in.